Please contact us before you pay for a course on PayPal,  as your prefered course may be fully booked, and your PayPal payment does not identify what course you are booked on.

All of our courses are payable in full at the time of booking and are non-refundable. If we have to cancel your course we will of course attempt to reschedule you.

If you have to cancel your course then we do not provide refunds, this is due to our scheduling and that we have to turn away clients if we are holding a place for you. However, we will make all efforts to accomodate you on the next availible course

Please note that if you have agreed payment on the day and you cancel within 48 hours of the intended course and do not contact us to re-book  and pay within 7 days - your details will be sent to our debt recovery / credit refrence service.

If we are providing additional materials for a course, we will inform you of this before the course, and these monies will be payable on the day of the course.

If there is no additional costs mentioned for your materials please assume they are included in the course cost.

For some courses you may want to bring along your own materials, or we may ask you to bring your own materials so that you can make a project that is more suitable to your personal taste or home decor.

We currently run our courses with 2 ~ 4 participants, although for some courses we might allow up to 8 participants depending upon the space requirements for that course.

If you would like us to run a particular course for you, or for a group including yourself, please let us know. For these bespoke courses we would ask that a minimum of four people are booked onto a course to cover costs and will be non-refundable if you have to cancel, unless we can rebook the course for you. 

Due to recent issues, if you book a course and - especially with 1 to 1 cousres - and you are unable to to attend the course we will still require you to pay for our time, as we hold that session open for you and cannot book anybody else in.  Therefore, in the event of a no show or a cancellation within 24 hours of the booked place we require you pay for that time slot, unless you can rebook - please note that we reserve the right to report you to a credit recovery agency.

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